Vendium
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Terms of Service

Last updated: 12/29/2025
Effective immediately
Version 2.1

Quick Summary

These Terms of Service govern your use of Vendium's digital commerce platform. By using our service, you agree to these terms. Key points include: respectful use of our platform, compliance with laws, payment obligations, and our rights to enforce these terms.

Your Rights

Use our platform, get support, fair treatment

Your Responsibilities

Follow rules, pay fees, respect others

Our Commitments

Secure platform, privacy protection

1. Acceptance of Terms

By accessing and using Vendium ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

What this means:

Using our platform means you agree to follow our rules and guidelines for a safe, professional environment.

Your rights:

You can stop using our service at any time if you disagree with our terms. No long-term commitments required.

2. Description of Service

Vendium is a comprehensive digital commerce platform that enables users to sell digital products including:

📁

Digital Downloads

Files, documents, media

🔑

Software Licenses

License keys, activation codes

🎓

Educational Content

Courses, tutorials, guides

🎨

Creative Assets

Art, designs, templates

🔄

Subscriptions

Recurring access, memberships

Premium Services

Consulting, custom work

3. User Responsibilities

As a user of our platform, you are responsible for:

✅ Required Actions

  • Providing accurate information
  • Maintaining account security
  • Following community guidelines
  • Respecting intellectual property

🛡️ Security Measures

  • Use strong passwords
  • Keep access details private
  • Report suspicious activity
  • Log out from shared devices

4. Prohibited Uses

You may not use our service for any unlawful purpose or in ways that could harm our platform, users, or business operations.

Legal Violations

  • Any unlawful activities
  • Violating regulations or laws
  • Copyright infringement
  • Trademark violations

Harmful Behavior

  • Harassment or abuse
  • Hate speech or discrimination
  • Threats or intimidation
  • Impersonation

Technical Misuse

  • Uploading malware or viruses
  • Attempting unauthorized access
  • Overloading our systems
  • Reverse engineering

Content Violations

  • False or misleading content
  • Spam or unsolicited content
  • Adult content (where prohibited)
  • Illegal products or services

5. Payment Terms

Payment processing is handled through secure third-party processors. By making a purchase, you agree to our payment terms:

Payment Requirements

  • Provide accurate payment information
  • Pay all charges at current prices
  • Responsibility for applicable taxes
  • Account for all user charges

Payment Security

  • PCI DSS compliant processing
  • Encrypted payment data
  • Fraud detection systems
  • Secure payment gateways

💳 Accepted Methods

Stripe (Cards)
CashApp Pay
PayPal
Crypto

Processing Times

  • Card payments:Instant
  • CashApp:1-5 minutes
  • Crypto:15-30 minutes
  • Refunds:3-5 business days

6. Refunds and Returns

Given the nature of digital products, all sales are generally final. However, we may provide refunds in specific circumstances.

Eligible for Refund

  • Technical issues preventing access
  • Billing errors or duplicate charges
  • Fraudulent transactions
  • Seller violations of terms
  • Product not as described

No Refund Policy

  • Change of mind after delivery
  • Downloaded or accessed content
  • User error or misunderstanding
  • Third-party compatibility issues
  • After 30 days from purchase

📋 Refund Process

To request a refund, contact our support team with your order details. We'll review your case within 24-48 hours and respond with our decision.

7. Intellectual Property

The Service and its original content, features, and functionality are protected by intellectual property laws.

Our Rights

  • Vendium platform technology
  • Software and source code
  • Trademarks and branding
  • Documentation and guides

Your Rights

  • Your original content and products
  • Your customer data
  • Your business information
  • Limited license to use our platform

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

🔒

Data Protection

We protect your personal information with enterprise-grade security

GDPR Compliant

Full compliance with European data protection regulations

👤

User Control

You control your data and privacy settings at all times

9. Limitation of Liability

In no event shall Vendium, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages.

⚠️ Excluded Damages

  • Loss of profits or revenue
  • Loss of data or information
  • Business interruption
  • Goodwill or reputation damage

💼 Our Liability Cap

  • Maximum liability: Amount paid to us
  • 12-month limitation period
  • Applies to all legal theories
  • Industry standard protection

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including if you breach the Terms.

Immediate Termination

  • Violation of terms
  • Illegal activities
  • Fraudulent behavior
  • Security threats

Your Rights on Termination

  • Download your data (30 days)
  • Export customer information
  • Appeal the decision
  • Request final transaction report

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Material changes will be communicated with advance notice.

Notice Period

  • 30 days for material changes
  • Email notification to users
  • Dashboard announcements
  • Version history maintained

Your Options

  • Accept new terms
  • Terminate your account
  • Contact us with concerns
  • Continue under new terms

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

📧 Email Support

Legal Questions:legal@vendium.com
General Support:support@vendium.com

🕐 Response Times

Legal inquiries:24-48 hours
General support:2-8 hours

© 2025 Vendium. All rights reserved.